homewood suites by hilton atlantic city/egg harbor township

Holds an understanding of hotel products and guest services (i.e.

Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays.

An operational knowledge of Microsoft Office suite.

Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations.

Ability to read comprehend and write simple instructions and/or short correspondence and memos.

Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing.

Must be able to work with and understand financial information and data and basic arithmetic functions.

Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.

Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.

Must work well in stressful high pressure situations.

Must be able to evaluate and select among alternative courses of action quickly and accurately.

Must be able to convey information and ideas clearly.

Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers.

Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.

Experience in a hotel or a related field preferred.

High School diploma or equivalent required College course work in related field helpful.

Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.

Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay.

Homewood suites by hilton atlantic city/egg harbor township